The Marine Shop
For our first instalment of Member Spotlight which highlights a member of the BIAV, we interviewed Marc Durham, managing director of The Marine Shop located in Melton. The Marine Shop has been a member of the association since 2004 and is part of the Dealer Division.
Tell us a little bit about yourself and how you came into the marine industry.
I’m 31 years old, and have practically grown up around boats. If the weather was good, we were on the water. At the age of 17 the opportunity arose for me to become an Apprentice Marine Technician, and I’ve been in the industry ever since. I’m the kind of person who enjoys a challenge, and the reward that comes from success achieved through hard work and dedication.
Can you give us some background on The Marine Shop including how and when it came into operation, what kind of business is it, do you have any specialties etc.
The Marine Shop was founded in 2003, as a small family dealership, and has gone from strength to strength over the past twelve years, and is now one of the most reputable dealerships in the greater Melbourne area. We operate one of the strongest service centres in the marine industry in Victoria, and we like to cater for the majority of our customer’s needs, whilst understanding that we can’t be an expert in every field. We, therefore, specialise in the sales and service of recreational trailer boats in the Savage and Mercury product range, whilst offering a broad range of other services.
What is the best part about being in business in the marine industry for you?
Without a doubt, it would have to be coming to work every day and being around boats, and providing the wider community with the opportunity to get the same level of enjoyment from their recreational time that I always have been able too.
What have been some of the challenges you’ve encountered while in business in the marine industry? And on the flip side what have been some of your greatest achievements.
I think the biggest challenge we have encountered was the Global Financial Crisis in 2008. The marine industry as a whole was hit pretty hard, and it certainly threw new and unexpected challenges at all of us. Importantly, though, we were also able to learn a great deal about how to operate a business and continue to provide for not only our customers, but our staff as well. Every challenge that presents itself is a new opportunity to learn and grow as a business, and I think having that attitude is the reason we’ve been able to continue to grow.
Over our time in business, we have been lucky enough to have a large and loyal customer base, which has continued to get bigger and bigger as we’ve continued to grow. I’ve also been lucky enough to be able to surround myself with a young and enthusiastic staff team so I think our greatest achievement is what lies ahead.
What do you value most about your membership in BIAV?
Being in the BIAV has allowed me to establish great relationships with people within the industry. The BIAV also provides the public with events such as the Melbourne Boat Show, which obviously drives business to all its members. Lastly, I think the knowledge that our customers have, in knowing we are a member of an organisation such as the BIAV, provides them with a good deal of security and satisfaction when dealing with us.
Where do you like to go boating or fishing or spend your leisure time?
Anywhere, any time, a bad day’s fishing is better than a good day at work, unless of course, you work in the marine industry.
Contact The Marine Shop at:
6 Holland Drive
Melton, VIC 3337
Ph: (03) 9747 0588